Our Values

 

Be straightforward and articulate. 

We communicate clearly and candidly, and we use language that clarifies. We don’t use jargon or industry lingo, and we don’t assume or exaggerate. Anyone who reads what we write - inside or outside our company - should get it on the first try without further explanation required.

Be empathetic.

Always put yourself in the client’s shoes and try to imagine how you would respond in any situation. Try to anticipate their needs or preferences, and bake them into your next move.

Be level-headed.

We should be calm, considered, and thoughtful in our dealings with each other and our clients. We don’t act out of spite, we don’t rush to judgment, we don’t jump to conclusions. If there's a dispute, we listen, we think, and we respond calmly and clearly - directly addressing the idea or the situation, not the personality or the pressure.

Be generous.

Generosity is a wonderful virtue. Being generous is surprising someone on the other end with goodwill and asking for nothing in return. We give what we’re expected to, and then some.

Own your mistakes.

We all screw up. It’s inevitable. But we’re not defined by our mistakes; we’re defined by how we respond to them. We own our mistakes quickly and unequivocally, and we don’t make excuses or point fingers if something is our fault. We apologize and make it right as soon as possible. We’ll even own the mistakes of others sometimes, if it means we can get to a solution more quickly and get our client out of a jam.

 

Join Our Team

We’re always accepting applications and looking to connect with bright, open-minded people who bring a fresh perspective on IT and aren’t afraid to challenge the status quo. We’re a growing team and we’d love to hear from you or someone you think may be a great fit.