Support & Monitoring

  • Unlimited, instant access to our team by phone, email, or on-site
  • 24/7 monitoring and alerting on infrastructure, backup integrity, and security measures

Security & Backup

  • Firewall with intrusion prevention and malware filtering
  • Web content filtering and whitelisting
  • HIPAA/PIPEDA compliance
  • Data loss prevention and archiving
  • Backup and disaster recovery planning
  • Email security filtering and spam protection

Cloud Services

  • Virtual desktop/remote desktop services (RDS/Citrix)
  • Private cloud infrastructure (hosted locally)
  • Public cloud infrastructure (Microsoft Office 365)
  • Infrastructure-as-a-Service (IaaS)
  • Hardware-as-a-Service (HaaS)
  • Software-as-a-Service (SaaS)
  • Hosted Voice-over-IP Phone Service (VoIP)

Asset & Vendor Management

  • Management of all related technology vendors, including technical issues and contract negotiation
  • Network auditing and assessment
  • Detailed inventory and usage reporting